Resources

Looking for help? We're committed to assisting our neighbors.

RTP has assembled resource guides to connect our neighbors with financial, food, housing, and utility support, alongside other health and social services. Please share this information with anyone who would benefit.

Homeowner Resource Guides

Neighborhood-specific guides, ready to download.

The resource guides below are tailored for homeowners. Please see the guides listed below and follow the link to download.

Allegheny County Homeowner Programs

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City of Pittsburgh Homeowner Programs

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General Assistance

Veterans Leadership Program

844-857-8387

Veteran-Specific Resource

If you've served in the military and you're in need of assistance, Veterans Leadership Program can help with housing and career development to wellness and supportive services.

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Area Agency on Aging (AAA)

412-350-5460

Assists Allegheny County residents, 60 years of age and older, to live safe, healthy, and, when possible, independent lives. Services include help applying for benefits, domestic care, nursing home alternatives, and in-home services.

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PA 2-1-1 Southwest

Dial 2-1-1 or 888-553-5778

Trained Resource Navigators assess your needs and refer you to the best and closest resources in your community, with information on more than 6,000 health and human service agencies. Dial 7-1-1 for hearing impaired.

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Food Assistance

Military Share Food Distribution

412-481-8200

Veteran-Specific Resource

Drive-through food pick up occurring once a month from 12pm–5pm at the Veteran's Leadership Program at 2934 Smallman St., Pittsburgh, PA.

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PA 2-1-1 Southwest

Dial 2-1-1 or 888-553-5778

Call 211 if you have emergency food needs and wish to be connected to resources. Dial 7-1-1 for hearing impaired.

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Greater Pittsburgh Community Food Bank

412-460-3663

For a list of pantries and information on food banks in your area.

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SNAP — PA Supplemental Nutrition Assistance Program

1-833-822-7627

Text SNAPPA to 555-888

SNAP helps you and your family buy food needed for good health. If you meet the program guidelines, you will receive a special debit card (EBT Card) to pay for food. For application assistance, call the Greater Pittsburgh Food Bank.

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Senior Boxes — Greater Pittsburgh Community Food Bank

412-460-3663 ext. 720

Qualified individuals aged 60 and over with incomes of less than 130% of the Federal Poverty Guidelines are eligible for a monthly box of groceries. Rebuilding Together may be able to deliver your box to your home — please inquire when signing up.

Meals on Wheels

412-350-5460

Allegheny County Senior Line

Meals on Wheels provides meals to anyone over the age of 60, regardless of income or health. Anyone under the age of 60 must be recovering and rehabilitating from an illness, injury or surgery. Meals can be provided as many days a week as needed. Call Allegheny County Senior Line to sign up, or 1-800-344-4319.

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Financial Assistance

Pennsylvania Homeowner Assistance Fund (PAHAF)

888-987-2423

A housing-related program to assist Pennsylvania homeowners facing financial hardship, providing financial assistance for qualified mortgage and housing-related expenses to avoid delinquency, default, foreclosure, or displacement.

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Veterans Temporary Assistance (VTA)

412-621-4357

Veteran-Specific Resource

VTA provides temporary financial assistance to Veterans and their beneficiaries who reside in Pennsylvania for the necessities of life (food, dairy, shelter, fuel and clothing) — an amount not to exceed $1,600 in a twelve-month period. Call Dwight Boddarf, Allegheny County Director of Veteran's Affairs, for eligibility information.

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PA Unemployment & Workers Compensation Benefits

If you are employed in Pennsylvania and are unable to work, you may be eligible for Unemployment or Workers' Compensation benefits. Unemployment: file at the statewide toll-free number, 1-888-313-7284. Workers' Compensation Helpline: 717-772-4447.

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Disaster Unemployment Assistance (DUA)

1-877-345-3382

Provides temporary benefits to people who, due to a presidentially declared major disaster, lost or had their employment or self-employment interrupted. You must not be eligible for regular unemployment insurance benefits.

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Federal Housing Finance Agency (FHFA)

To help borrowers who are at risk of losing their home, the FHFA has directed Fannie Mae and Freddie Mac to suspend foreclosures and evictions for at least 60 days for homeowners with an Enterprise-backed single-family mortgage. Benefit is not automatic — borrowers must contact their mortgage service provider as soon as possible if affected.

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Allegheny County Financial Empowerment Center

1-800-298-0237

Provides professional one-on-one financial counseling.

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Utility Assistance

Gas Utility Assistance Programs

Peoples Gas: 1-800-400-9276 · Columbia Gas: 1-800-537-7431. Customer Assistance Program/Budget Billing (CAP) offers affordable monthly payment plans based on income. The Emergency Furnace, Water Heater, and Line Repair Program assists income-eligible homeowners. CARES (Columbia Gas only) offers counseling, payment plans, and referrals. Dollar Energy Fund (1-800-764-0111) provides cash grants to income-eligible customers.

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Duquesne Light Customer Assistance Program

1-866-282-3147

Reduced monthly payments based on ability to pay and debt forgiveness if terms of the CAP agreements are met. Household income must be less than 150% of the federal income poverty guidelines.

Duquesne Light Emergency Repair Program

1-866-282-3147

Free, quick assistance for income-eligible homeowners in an unsafe electrical situation — whole house air conditioner repair/replace when unsafe and medically necessary, repair of frayed/unsafe service line drops, service panel upgrades, panel inspections after a year without service, and other health and safety conditions.

Duquesne Light Energy Assessment

1-866-282-3147

Helps customers reduce their energy use and make their homes more comfortable through energy education and conservation measures — may provide LED lightbulbs, smoke and carbon monoxide detectors, and a new refrigerator. Income eligibility cap is 150% of Federal Poverty Level.

PA American Water — H2O Help to Others Program

1-888-282-6816

Provides water service assistance to low-income customers at or below 150% of the Federal Poverty guidelines in the form of grants of up to $500 per year, an 85% discount on the monthly water service charge, water-saving devices and education, plus wastewater service assistance and a 20% discount.

Phone & Internet Providers

Please call your service provider for more information: Comcast 1-800-934-6489 (Internet Essentials: 1-855-846-8376) · Verizon 1-800-922-0204 · AT&T 1-800-288-2020 · Sprint 1-888-211-4727 · Cricket Wireless 1-800-274-2537.

PA Public Utility Commission Consumer Hotline

1-800-692-7380

If your utility provider could not solve your utility issue, you can seek assistance through the PUC Consumer Hotline.

Transportation

Pittsburgh Regional Transit & ACCESS

412-562-5353

ACCESS is a door-to-door, advance reservation, shared-ride transportation program provided throughout Allegheny County and to destinations in adjoining counties within 1.5 miles. Call to schedule a ride or get contact information for an ACCESS service provider in your neighborhood.

Travelers Aid Medical Assistance Transportation (MATP)

412-281-5474

Through a contract with the Allegheny County Department of Human Services and Office of Medical Assistance Transportation, Travelers Aid can provide roundtrip transportation to eligible consumers to attend billable medical assistance services.

Prescriptions

PACE Prescription Assistance Program

1-800-225-7223

PACE is a Medicare and Medicaid program that helps people meet their healthcare needs, including early prescription refills so older adults can keep several weeks' worth of medication on hand. To refill your medication early, simply ask your pharmacy provider. Call the number above to learn about qualifying for PACE.

Local Pharmacies

Many local pharmacies across Allegheny County are now offering free delivery for all older adults, even if they are not a PACE beneficiary. When requesting your medication to be filled or refilled, simply ask your pharmacy provider for free home delivery.

Mental Health

Veterans Crisis Line

1-800-273-8255 (text 838255)

Veteran-Specific Resource

If you are a service member or Veteran in crisis or you're concerned about one, specially trained responders are ready to help, 24 hours a day, 365 days a year through a confidential toll-free hotline or text-messaging service.

Peer Support & Advocacy Network

1-866-661-9276

Peer support to individuals with mental illness through a variety of programs, all focused on recovery and the provision of hope and understanding. Available 10:00am–12:00am; Crisis Services available 24/7 at 1-888-796-8226.

SAMHSA Disaster Distress Hotline

1-800-985-5990 (text TalkWithUs to 66746)

SAMHSA's trained information specialists answer calls, transfer callers to state services or other appropriate intake centers, and connect people with local assistance and support. People with deafness or hearing loss can use their preferred relay service to call.

Resolve Crisis Services

1-888-796-8226

The Resolve Crisis Hotline is free for Allegheny County residents and can help if you need to talk with someone about any problem — big or small. Available 24 hours a day.

Women's Center & Shelter of Greater Pittsburgh

412-687-8005

24-hour emergency hotline. If you or someone you know is experiencing physical, emotional or psychological abuse from a spouse or partner, call the hotline for help and support.

Allegheny County Area Agency on Aging

412-350-6905 or 1-800-344-4319

Accepts calls 24 hours a day for concerns about the well-being of a person over the age of 60, including physical, verbal, and mental/emotional abuse, financial exploitation, caretaker neglect/abandonment, and self-neglect. Callers can voice concerns anonymously.

PA Adult Protective Services

1-800-490-8505

The PA Department of Human Services' Adult Protective Services Hotline accepts calls 24 hours a day for concerns about the well-being of adults between the ages of 18 and 59 with a physical or mental disability. Callers can voice concerns anonymously.

ChildLine

1-800-932-0313

If you witness or suspect any abuse of a person under the age of 18, please call ChildLine. Accepts calls 24 hours a day. Callers can voice their concerns anonymously unless they are registered as a mandated reporter with the Commonwealth of Pennsylvania.

Tax Relief

Act 50 Homestead Exclusion

412-350-4636

Under this amendment, the initial $18,000 in assessed value of each owner-occupied residential property and certain farmstead properties within Allegheny County is excluded from County real estate property taxation.

Act 77 Senior Citizen Property Tax Relief

412-350-4100 or 1-866-282-8297

This program entitles qualified Allegheny County homeowners (aged 60, or under 60 if permanently disabled) to a flat 30-percent discount on county property taxes.

Rebuilding Together Pittsburgh has shared the above information to assist Allegheny County residents with access to potentially supportive services and programs. We are not responsible for changes in programs, eligibility, or availability. Please contact each organization directly for the most current information.

Need help finding the right resource?

Our team is happy to point you in the right direction.

Rebuilding Together Pittsburgh

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    Pittsburgh, PA 15208
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